Saturday, 28 October 2017

SEARCH


1.       What is search? Ans. To check a person bag or vehicle for security reasons.
2.       What are two types of search? Ans. Random & Specific.
3.       Have you got any power or authority to search a person? Ans. No.
4.       What are the 4 pc of searching? Ans. Get permission, be polite, be positive & professional
5.       What are the best practices so searching? Ans. Same sex searching, searching facilities, hand free searching and witness.
6.       Can you put your hand inside the bag or pocket? Ans. No
7.       What do you mean by self-search? Ans. Asking the person all the items from their packet / bag and kept it on the table.
8.       What do you mean by some sex searching? Ans. Male to male and female to female.
9.       Can male guars search ladies under special circumstances /even after lady give him permission Ans. no
10.   What is the condition for searching? Ans. Signed contact agreement between the client and the employee and signed agreement between the client and the security company.
11.   What is the first thing you must do in search? Ans. To get permission from the concerned person
12.   Can a male guard search female handbag? Ans. Yes with her permission.
13.   Who should be present during locker search? Ans. The searcher, the person whose locker is bring searched and eye witness.
14.   Can you search inside the vehicle? Ans. No only police has got powers.
15.   What is the procedure of search? Ans. (a) 4pc (b) greet the customer (c) inform about search policy & get permission (d) be polite, positive & professional & thank for cooperation.
16.   Who can be witness during a search? Ans. Another security guard, members of staff or authorized internal client.
17.   What is the procedure of random search? Ans. 4ps random selection, careful selection and no discrimination.
18.   What is the procedure of specific search? Ans. 4ps, instruction from management, presence of management or authority, done only on special instruction.
19.   What is the procedure of vehicle search? Ans. 4ps management permission, greet & inform about search policy, ask customer to park vehicle  at one side, turn off the engine, request to step out, use search mirror, ask to owner to open the boot etc. ensure the owner is present with you and thank for cooperation and complete the search register.

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